(Senior) Customer Support Specialist - German / English - In 3 Minuten erfolgreich bewerben

At Moss, we give finance professionals the power to automate their day-to-day and make forward-thinking decisions. Our team and culture make us unique --- we're driven by impact and growth, where every one of us strives to learn and excel. Recognised by Sifted's Rising 100 and LinkedIn's Top Startups, we're here to help propel your career and together, make Moss a lasting success. Our Customer Support team is seeking a Senior Customer Support Specialist (f/m/d). As a Senior Customer Support Specialist for our German customers, you'll be not only working with our customers, but also gaining valuable insights about the product functionality and impact. This role isn't just about resolving queries -- in some of the cases you would need to use an investigative approach, diving into more complex cases such as potential fraud investigations or payment issues. You will be working with multiple sta